Auctions Costs and Fees
Auction Costs
Various costs go into having an auction. Commissions, advertising, labor, and sale management vary from customer to customer.
Contract Auctioneer
Auctioneers will contract to only call bids for an auction/event. The auctioneer and the customer will agree as the auctioneer’s services that will be compensated as a commission or a flat fee.
Commission
Commission is the percentage of the auction sales agreed upon between the seller and the auction company/auctioneer. Commission rates vary depending on the type of auction and the amount of time and labor that is needed to complete the auction. Commissions can range from 10 to 80%.
Fees
Fees are costs assessed on auction inputs needed to make the sale happen and be successful- advertising, extra labor, security, renting of extra equipment (tents, tables, chairs), and miscellaneous costs.
Contract, Terms & Conditions
All agreements between the seller and auction company will be sealed with a contract signed by both parties. Terms and conditions of the auction will be made available in writing to buyers as to their responsibilities and financial obligation. This additionally is a binding contract.
Frequently Asked Questions
When will I get my bidder ID number?
You should receive your Bidder Id number which is sent out via email as soon as you submit your registration.It should only take a few minutes to receive that email.You must confirm your email address with the link provided in this email in order to complete the registration process.
How do I become a seller on Rocking F Auctions?
Once logged in to the website click on the Seller Area link.This will bring up the Seller terms and conditions. Click on the I Agree button at the bottom of the page, and you are now ready to sell with Rocking F Auctions.
How do I change my payment information, email or physical address or phone number?
Once logged in click the Account Profile link.On the Profile page you are able to edit you profile information and to Change Payment information.
My credit card was declined for an invoice. What do I need to do?
If you need to update or change your credit card information, login to your account and update your payment information. You can then go to your outstanding invoice and click to retry your credit card payment. There is also now a link on the unpaid invoice to update your payment information and then click the try card payment button to get a paid invoice.
I have an outstanding balance on an invoice, What do I need to do?
Login to your account and update your payment information. You can then go to your outstanding invoice and click to retry your credit card payment. There is also now a link on the unpaid invoice to update your payment information and then click the try card payment button to get a paid invoice
How do I find out if I was successful bidder on an item?
You should received an email, text, or both about being a successful winner, as well as, receiving an invoice once invoices are processed for the day.If you do not receive any of those notices, you can find your invoices by clicking on the Invoices link in the top menu bar once you are logged in. Check your Account Profile to make sure you are signed up to receive notifications, so that you receive them in the future.
I was a successful bidder and purchased an Item. When will I be charged for the item, and receive an invoice?
Invoices are created and billed once all items for the day have closed. This timing will vary from day to day depending on what all is closing.
How do I edit an item I have submitted?
In your Seller Area click Seller Items. Find your item in the list and click the EDIT button to edit the item.This will bring up the form to continue to edit that item.Items can be edited until a bid is placed on the item.Any edits needed after the item has a bid placed on it need to be submitted to Rocking F Auctions by email.
When will my items be posted?
Items that are submitted to Rocking F Auctions are posted a couple times a day Monday through Friday. Your items should be posted within 24 hours. When you post an item on Saturday or Sunday your item will be posted on Monday for a period of 7 days.
What if I do not receive an invoice via email?
You can find your invoices by logging in to the website then clicking on the invoices link on the top menu bar. Check your Account Profile to make sure you are signed up to receive notifications, so that you receive them in the future.
Is shipping of purchases available?
Per our Terms and Conditions, buyers are required to pick up their purchases. A few sellers will ship smaller items and will usually state this fact in their item descriptions. To be safe assume that every item listed on Rocking F Auctions will have to be picked up. Contact the seller to ask if shipping is available on specific items BEFORE bidding on the item. All items have the location included in the viewing instructions.
How do I get my purchases?
Pick up instructions will be listed on your invoice. Arrangements to pick up the items are handled between the seller and purchaser.
What is a maximum bid?
A maximum bid is the maximum amount of money you are willing to spend on that item. All bids placed on Rocking F Auctions items are considered by the computer as a maximum bid and the computer will bid for you from then next bid until someone out bids your maximum. At that point an email is generated to notify you that you have been out bid.
How long do we have to pick up purchased items?
Per our Terms Conditions, buyers will have seven days after invoice date to make arrangements to pick up the items. Date of invoice is the 10th, arrangements must be made by the 17th.Any pick up time agreed to between buyer and seller is OK.
Can payment be made any other way than a credit card?
For online purchases an alternate payment is wire transfer from your bank to Rocking F Auctions. Please contact Rocking F Auctions prior to the items ending if you would like Wire Transfer instructions. The instructions will be placed on your invoice when this form of payment is desired. Payment by debit or credit card will get you a paid invoice faster and allow you to pick up your purchases faster than any other method.
Are debit cards accepted?
Debit cards are accepted.
How do I find out if I was successful bidder on an item?
You should received an email, text, or both about being a successful winner, as well as, receiving an invoice once invoices are processed for the day.If you do not receive any of those notices, you can find your invoices by clicking on the Invoices link in the top menu bar once you are logged in. You can also check past items page to see if you are marked as the high bidder.